Please read carefully before renting

Inspect all equipment before leaving Poly Escapes

Customer accepts full responsibility for equipment condition after it leaves Poly Escapes

Equipment Rental Reservations

• Reservations are first-come first-served, no advanced reservations
• Reservation and payment must be in-person at Poly Escapes during scheduled open hours, no on-line reservations available
• Full payment required at time of reservation
• You must take possession of the equipment at time of reservation and payment
• We accept cash, checks, credit cards – Visa, Master Card, American Express, Discover
• We do not accept Campus Express cards

Rental Fees

• Rental fees are based on number of days; 1-3 days, 4-5 days, 6-7 days, additional $5 per item/per day for 8-15 days
• The first day of your reservation begins when you take possession of the equipment and the last day of your reservation is the day you must return the equipment
• Rental fees are categorized into Cal Poly student and Non-Student rates

Damaged or Lost Equipment

• CUSTOMER is responsible for any loss, theft, or damage to equipment
• CUSTOMER accepts responsibility for the condition of the equipment after it leaves Poly Escapes
• Damage fees vary and replacement costs will be equal to the retail value
• Equipment rented in pairs (climbing shoes, trekking poles, etc.) is equal to the value of the pair
• Replacement items purchased by you are not accepted by Poly Escapes

Refunds

• No refunds after you take possession of the equipment and leave Poly Escapes
• Refunds ONLY if you change your mind before you leave Poly Escapes with the equipment and a “Refund Request Form” must be completed

Returning Equipment and Late Fees

• ALL equipment MUST BE RETURNED CLEAN or a $50 Cleaning Fee will be charged
• Equipment must be returned during scheduled open hours on the day it is due
• Failure to return equipment by the due date will result in a late fee
• Late fee is based on the number of days late multiplied by the 1-2 day rental fee Example: 4 days late x $10 1-2 day rental fee = $40 late fee

Failure to return equipment, pay late fees, and/or pay damage fees will result in a hold being placed on your academic records and your access to the Recreation Center will be suspended until the problem is resolved.